Warranty Policy

How to Make a Warranty Claim

Warranty for all the products in our Store are provided by the respective manufacturers directly. If you need any help in this regard, we can assist you in getting the warranty claims from the manufacturer. Also, Customers can directly approach the manufacturer’s support team in their area for the warranty claim, with the purchase details.

• Contact Customer Support – To initiate a warranty claim, please contact our customer support team at support@rajeebtech.ae or +971 55 157 9784. Provide your order number, a description of the issue, and any relevant photos or videos.
• Evaluation – Our customer support team will evaluate your claim and may request additional information or evidence to process your claim.

• Repair or Replacement – If your claim is approved, we will, at our discretion, repair the defective product or replace it with a new or refurbished product of the same model or an equivalent model if the original model is no longer available.

• Return Shipping – We will provide instructions for returning the defective product. In most cases, we will cover the cost of return shipping. However, if the claim is found to be invalid, the customer may be responsible for return shipping costs.